Stacy S. is a great addition to our team. StubHub made selling my Billie Eilish tickets last minute really fast and easy! To resell a ticket purchased on AXS, you need to: Find your AXS ticket. The gig has not been cancelled we just chose not to go. ~VP, Contact Center. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. He was fast and helpful. From AXS.com Log into your AXS Account and from "Your Events," select the event you would like to transfer tickets from. First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. HiMarie,Thanks for reaching out to us and providing feedback. To get started, youll need to locate this email or file. Or is it better to sell on a resale platform like StubHub, etc.? For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. Chevron-shaped icon used for navigational cues. By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. 1.) ~VP, Contact Center. 6 23 comments Best Add a Comment One thing I learned is after they help you, log out and back in to make the change take place. 2018 - Ticketmaster logo . On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Otherwise, they'll need to create an AXS account to claim the tickets. 03-12-2017 02:13 PM. It goes against our guidelines to offer incentives for reviews. This experience has been atrocious. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? 03-12-2017 02:37 PM. I had spent 4 hours with other saying they could not very the account.Martha was a horrible individual who hung up on me and stated update the account. HiCW,Thanks for the review! Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. Glad we could help :). Anyone know if this is temporary maybe because I bought recently? If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Cookie Notice Let us know what you were doing when this page came up, plus your IP and request ID She was patient and resolved my problem. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. This will. You are posting the ticket for resale via the Tick. Press question mark to learn the rest of the keyboard shortcuts. Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When available, use the Transfer feature, which will allow you to send event tickets to a friend. Are there any tickets . For more information, please see our Watch this video for the complete guide and step-by-step process on how to list and sell those tickets on the AXS . Heres Why, Corner Hotel Partners with Tixel to Reduce No-Shows by 50%. My take-away was that their technical assistance is very competent, but you need to have a little patience. This means that listing a ticket for resale at the original price of $229 only nets them $211.825, or $29.20 short of what they originally paid (with the web fee). Glad we could help :). I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. All Options Open: Ticketing State of Play 2022, Tixel Won a Product Innovation Award for Event Ticketing. ~VP, Contact Center. Still good to post for sale and they will transfer when they become. Upload your ticket to Tixel. Check out the link for How to Sell Tickets on StubHub From Axs. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Linda assisted me with a few issues with my stagecoach tickets! Updating your payment method on StubHub listing. ~VP, Contact Center. We know that fans of live entertainment have been looking for a solution to these issues for a long time. This way we can ensure that the money is released into your account after the transaction is finalised. You need to check your account's status. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. And there was no way to call/live chat with a human until today when I finally got an email with a live chat link. Ben - Los Angeles, California. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? If your tickets are in your inbox, you will need to forward the original email with tickets to. Yeah don't sell it through stub hub they'll basically want a portion of how much you sell it for. and our I transferred tickets to the wrong email, what do I do? What if my friends arrive later than me? All customer service interactions should be that fantastic! Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Can I share screen shots of the tickets with friends? Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. I bought better seats now I have an extra pair of tickets for Aerosmith. Go to the TicketMaster Ticket Exchange home page and click on the team/event you're interested in selling tickets for. So youre telling me youre going to keep my 200 I paid even though someone else just paid another 200 for the same tickets? Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. If your AXS tickets are in a PDF, you can upload the PDF ticket file here. We are dedicated to making the needed changes so in the future you have the best experience. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Fortunately, the tickets were for an event a month later so the delay didn't cause a problem. We are changing the way you register and sign-in to the StubHub Community. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. The person who helped me out was fantastic. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Or because I paid with a credit card? I received an immediate response that the request had been logged, but it took six days to receive actual assistance. We are dedicated to making the needed changes so in the future you have the best experience. Your response and assistance would be greatly appreciated. Glad we could help :), Sierra H fixed my issue in 5 min. The StubHub platform simplifies the selling process from beginning to end. She understood my concerns and tackled them all! Privacy Policy. 01-12-2022 01:21 PM. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. Kaci C is a great addition to our team. User flair is your favorite album/song! Nothing convenient about it and if given an option to use ticket master or this, I would use anything but AXS. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. axs sell tickets grayed out. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. G o on sale. Ok thanks. EASILY SELL YOUR TICKETS Plans can change. Also, I'm a little unsure about how to get the ticket to the person when sold. Selling Tickets Selling Basics Why can't I sell my ticket? However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App If, for instance, you plan to host an event and plan to sell tickets in the US, you must have a US bank account. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . Hi Susannah,Thank you so much! if you have mail tickets, that could be the reason why. Its easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! With Tixel, no one needs to go first and risk being ripped off. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. Its really that simple. Having buyers remorse also the gf is also .. so I wanted to resell the ticket but its greyed out. You are correct. Once youve uploaded the file, you will have the option to select which tickets you want to sell. We are dedicated to making the needed changes so in the future you have the best experience. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Klicka hr fr att kontakta oss. Kaci C, AXS USA was able to resolve my issue. I want to sell 2 kcon tickets for 8/11. 01-11-2021 06:36 AM 1 Reply Click "Transfer Money" Enter a transfer amount and select a transfer destination. Community Log-In Changes May 1st . Create an account to follow your favorite communities and start taking part in conversations. The response was fine but "our app is not wifi friendly"? He kept me informed as to what was going on, AND he solved my issue! HiKatherine,Thanks for the review! Thanks for the review and enjoy your event! Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Verification can help ensure real people write reviews about real companies. Thanks for the review and enjoy your event! What options do I have. Log in to or create a StubHub account. I want to sell 2 kcon tickets for 8/11. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. Ways to get paid when selling tickets on StubHub. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Besk vr hjlpsida fr mer hjlp och support. Glad we could help :). I believe the issue occurred due to me setting up my information correct. Want to list and sell your tickets on AXS? Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? Thanks for the review and enjoy your event! Select tickets to list, then click continue to enter your price and listing options. I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The site owner may have set restrictions that prevent you from accessing the site. Your website did not address my issues. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Set your ticket on a flat surface to take a picture of the barcode. After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. Hi Lennie,Thank you so much! The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. HiChris,Thanks for the review! ~VP, Contact Center. Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. Anyone can write a Trustpilot review. axs sell tickets grayed out May 21, 2021; Hello world! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You will then receive an email from Tixel with a unique link to complete your listing. Glad we could help :). Official tickets and your source for live entertainment. HiG,Thanks for the review! June 11, 2022 Posted by: grady county, ga zoning map . Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. After the switch, you will enter the email address you use to access the community in order to reset your password. I hope to get to use them for everything going forward. Ok thanks. Anyone know if this is temporary maybe because I bought recently? The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. Create an account to follow your favorite communities and start taking part in conversations. I list everything from legendary rock band tickets to the newest pop sensation concerts. In answering this question I'm going to make the following assumptions: 1. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Find each show's ticket on-sale times, and links to purchase tickets, including multi-day options, below. We are changing the way you register and sign-in to the StubHub Community. Sherrell is a great addition to our team. Appreciate any other tips or insight. They can then be sold right up until one hour after doors open, giving both sellers and buyers flexibility in the resale market. This quick resale guide will take you through the three simple steps to resell an event ticket issued by AXS. Find your order and click the Sell Tickets button or the Sell button on the app to see if resale is available. ~VP, Contact Center, My son is battling cancer and I was supposed to bring him to Vegas to watch UFCHowever fell sick on Tuesday and has been hospitalized sinceI was reimbursed my Airbnb room and my plain ticketsAXS was a simple as NO WE CAN T DO ANYTHING FOR YOU..WOW, HiMario,Thanks for reaching out to us and providing feedback. I shared a Mobile Ticket with a friend and . Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, sale of ticketmaster digital wallet tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. found at the bottom of this page. Official Tickets and Your Source for Live Entertainment | AXS.com After you get the hang of it though, there's nothing to it. I asked to speak to a manager and I have to wait 2 DAYS to speak to one. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. At that tine if the tickets are transferable the grey transfer button will be activated. Requested URL: www.axs.com/venues/126512/rodeohouston-nrg-stadium-houston-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 14_7_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.2 Mobile/15E148 Safari/604.1. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. HiTyler,Thanks for the review! Set your selling price and select your preferred payment Different websites have different policies, but if yo. Monae helped me by submitting a ticket to expedite shipping. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. Martha J, AXS USD was very helpful. Replies to negative reviews in < 24 hours. Alex P. is a great addition to our team. The seller is also charged a 7.5% selling fee taken from their listed price. Please visit our help page or contact customer support for assistance. Alex P. Was so helpful and kind. Vote. Ticketmaster should be able to confirm this for you. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Hi Mr. Scott,Thanks for the review! I was on hold with StubHub for almost 3 hours. Thank you, Alex! Hi SmileyInFrswd,Thank you so much! Sierra H. is a great addition to our team. How do I sell tickets with AXS? Press J to jump to the feed. BUY THE PERFECT TICKETS While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Desktop Sign in to your account on AXS.com. Press J to jump to the feed. I purchased 4 tickets in the 308 section of the United Center. Alex P was a wonderful representative. TONS of tickets are listed as resale but for me, the option is greyed out. She was able to find and and help reset my account so I could see them. ~VP, Contact Center. I don't want to have to wait until May to get my money back. (When I go to my tickets on the AXS app there is no option for "sell".). I appreciate the non scripted chat support. Cody E Thank you again for the exceptional service. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. It would have probably still been a screenshot since there is no share button in Apple Wallet. 3.) Reddit and its partners use cookies and similar technologies to provide you with a better experience. Think again. They submitted a request that my tickets be transferred to accessible seats. AXS tickets a huge range of events including festivals, gigs, conventions, exhibitions, and sporting events all though the US, the UK and Europe. I finally got someone to answer and they sent me a weblink to upload some screenshots. Bravo! You will enter your community username and new password and done! Thank you for your patience and understanding!!! Thank you. How would I go about selling the tickets like many others. She resolved it quickly and fixed it for me! Frequently Asked Questions and Answers to the Use of Ticketmaster Find out how we combat fake reviews. No haggling, no ghosting, nothing shady. Click here. Instagram did not return a 200. 2. Based on my experience, AXS will also charge you for reselling your tickets. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Ticketmaster terms said no resale for this event, It might change, but you might have to risk either stub hub or PayPal g & s, Thats the only reason why I wanted to try sell through Ticketmaster Im scared of scammers lol. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. Transfer is used for AXS Mobile ID tickets. She was very friendly and helpful. Select 'Sell' from the home page or an event page. Can I sell my ticket? It's all a fan needs, all in one app. Buying Tickets Buying Basics, Resale, Accessible Seats and more. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. How did you resolve this? Sells Music & Sports Tickets. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. I have an extra concert ticket that I want to sell. That sounds like a problem you need to fix. Once youve made your selection, use the pricing slider to adjust your sale price. ~VP, Contact Center. While its not solved yet, they said to call back tomorrow. Request ID: 7a2a988ba9d144b3. Your tickets will only be released to the buyer once we have received the payment. Transfer Help. Stefan is a great addition to our team. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Press question mark to learn the rest of the keyboard shortcuts. Loading. Get started now and sell your AXS ticket here. If available, select the ticket (s) you want to sell and click Continue. We also ensure all reviews are published without moderation. Asked for information and helped me find the resolution I needed. This means if you bought a ticket for $100, the max price you can set for your resale ticket is $110. ~VP, Contact Center. I shouldve reached out much sooner, but I forgot. Capture your ticket's QR code or barcode. When I view my tickets on AXS and Flash Seats,the tickets are identified as "mobile tickets" , the "Transfer" button is enabled and the "Sell" button is grayed out. Find the event you have tickets for, and click the "Sell Tickets" link. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Often the artist and the venue puts a delivery delay until a week or two before the show. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions AXS App: Selling Tickets Share HiGeogeek,Thanks for the review! I have never sold any tickets before so have a few questions. They are P3, section 322 row 8. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets ~VP, Contact Center, I chatted with Stacy S. AXS USA regarding an issue seeing the tickets I bought. Hi ANASTASIA,Thank you so much! Kyturra is a great addition to our team. Click on "Your Account" and select the "Payments" tab. If the recipient has an AXS account, they'll receive the tickets right away. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Press question mark to learn the rest of the keyboard shortcuts. Will there be fees for me to pay to sell on these sites? Guess we cant resell these tickets on Ticketmaster ? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. ~VP, Contact Center. You will enter your community username and new password and done! For more information, please see our It might change, but you might have to risk either stub hub or PayPal g & s. Be careful of scammers. Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. We are working hard to provide the best customer experience so your feedback does not go unnoticed. and our Thanks for the review and enjoy your event! I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. Select or Add an account for getting paid, then click continue. Dont worry if you only want to sell one ticket from a group purchase. Check your email account for the original tickets issued, or login to your AXS account. AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. Glad we could help :). Hi Roxanne,Thank you so much! THANK YOU STACY, Hi Janet,Thank you so much! Thanks for the review and enjoy your event! My tickets have not shipped with a week to the event. I requested a refund last week, and then rep apparently didn't actually enter the request. 2.) Reddit and its partners use cookies and similar technologies to provide you with a better experience. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. truly amazing how a massive cash cow like stubhub can have such HORRIBLE service. You can go on sale at whatever price you like, but to keep things fair for real fans, we cap prices at 10% above face value. What Are The Exact On-Sale Times For Each Show? no dude sell on stub hub plenty of ways to sell you can still transfer tickets, Did someone figure this out I really wanted to go to a event and I found out through another website ticket master has the wrong date cause its post poned and now I cant go. Press J to jump to the feed. Sherrell was exceptionally professional, patient, and focused on delivering exactly what I needed. Challenge Increasing Fair Access to The Seats You Want I don't want to have to wait until May to get my money back. Greyed out Transfer/Sell buttons on Ticketmaster. Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Add a valid credit card (we require this to keep users safe) It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. ~VP, Contact Center. May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. Here are the steps to sell your tickets on a third-party site: Visit the website of the ticket marketplace you want to use. And the way it seems like I'm the only person they are helping at one time. My emails went unanswered. Very bad and annoyed with your product. What are the other options????? First, is it better to sell by directly contacting the person? You can try reaching out to Ticketmaster and see why the tickets are greyed out. Been on hold for over 2 hours with StubHub support. It was my first time using this service and I plan on using it from now on because of my experience. I bought better seats now I have an extra pair of tickets for Aerosmith. My brother minutes later bought me a ticket for the floor through Seatgeek. AXS gig tickets sold before being rescheduled. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. We use dedicated people and clever technology to safeguard our platform. USE TICKETS WITH THE APP By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I finally got someone to answer and they sent me a weblink to upload some screenshots. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more.
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