So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). I consider myself to be a strong relationship builder and take pride in my people skills. ", "Do my job and do it right. This is a great response, and it shows that you truly do care about the people that you come across every day. At Kaiser Permanente, there may come a time when you have to calm down a situation with an angered patient, family member, or colleague. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. If possible, avoid extreme responses that include speaking negatively of others or naming people. I returned to the US just last month and had been actively looking for work the past couple of weeks. This question is a little tricky because it's unclear. The application opens in early May. ", "When I started in Interventional Radiology, I was not trained in IR procedures. Never being complacent, my creative thinking and project leadership skills will serve your organization greatly. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. ", "Delivering bad news to a patient is very difficult. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) "I have a clean criminal record and am happy to comply with any background check you require of me for this role. Human beings all grow up in different manners and under different philosophies. Early in my career, I probably worried too much about the fear of failure with my patients. Also, I am organized, bilingual, and I have pharmaceutical knowledge. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. Behavioral 3. Either way, be honest with the interviewer about your preferences without leaning negatively, either way. If you have a criminal record, you must disclose this. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". You've chosen a powerful example that can help make you a more memorable candidate. Definition. Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. Why Do You Think You Are A Good Fit For This Company? It sounds like you have the experience the interviewer would be looking for. Your answer should include your ability to be patient, kind, and confirming to best answer this question. Unfortunately, the sales have shut down. I indulge in the things that make me happy on my time off. I'd be curious to hear if your department had any needs in this area. Since I have two high school girls who are involved in music. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. Dental benefits. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. ", "I am an avid fan of Google alerts! The lady said she needed the medicine that day, and if she didn't have it that day, she will go to a hospital and send the bill to us. ", "I am happy to hear that Kaiser Permanente values long-term relationships. Nice! I work good under stressful situations, and I'm good at resolving patients' problems.". Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. ", "I will learn fast all I need to know to better help patients so I can answer their questions and make them feel cared for and improve patient care.". ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. I document all necessary information as soon as possible so that the record is up to date and accurate. I believe that, if asked, my colleagues and supervisor would say the same about me. Just like when I fill, I make sure the bottles are organized and in their place.". Ben Richardson, a principal in McKinsey's London office, conducted the . I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". One for the clinic, one for me, and one for the patient. What makes you want to give back to your community? You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. ", "Outside of my career, my priorities in life are my family and being outdoors. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. We've all had those tough cases. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. ", "You are searching for someone with 5 years' experience and I have two. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. If I am offered a position with Kaiser Permanente, you will never find me to be disorganized! Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (57) Medical Assistant (49) Customer Service Representative (49) Intern (44) For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. Balancing empathy with honesty is key when communicating bad news. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. Discuss how you can thrive in this role, even during the most stressful times. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. List several ways that you receive your industry knowledge and stay on top of trends. Kaiser Permanente interview details in Atlanta: 95 interview questions and 76 interview reviews posted anonymously by Kaiser Permanente interview candidates. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. This is a very good example of your problem resolution skills. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. While I've listed several general options here, you don't have to stick to standard role divisions (i.e. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired. "My customer service skills with my patients are definitely one of my strengths. Every day I learn something, and that's because I choose to get better. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. I am a very hard worker who is eager to become a team member with Kaiser.". 3.2 (5 reviews) Term. Very good answer! One of the toughest parts of communication can be delivering bad news to people with whom you work. The patient was angry and threatened to leave AMA. . I would need to be trained in the new procedures. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back. Borja estimates that. Kaiser has over 300,000 employees with a large diverse workforce.
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