Avalon Artistry II. Elevate your cruise experience with fewer passengers, more choices, and endless possibilities. You are responsible to verify medical requirements for your travel. Certain activities or venues may be limited or inaccessible to you if your mobility is limited in any manner. 60-22: 25% Cancellation Fees: (% of total price) Delivering unparalleled experiences and boundless exploration, Avalon places guests in the captains seat to navigate their journeys, fuel their passions and steer clear of the unexpected as they cruise down the worlds most memorable and mesmerising waterways. porterage at hotelson Cosmos exceptions exist on select tours based on hotel facilities and operational necessity; Private Touring The United States Department of State has recently changed documentation requirements for travel outside of the United States, and continues to review these requirements. The Company (or the tour operator if applicable)will have no liability to you regarding the provision of medical care or the adequacy of any care that may be rendered. Any payment made to The Company shall be deemed to constitute full acceptance of these Terms, including a Health & Safety Waiver. Departures from USA and Canada at Goway Travel Email: travellerservices@globusfamily.com.au <8: 100% Any change to a participants name, trip date, or itinerary after the final payment date is treated as a full cancellation and new reservation. A world beyond. My Account 29 Employees . Quarantine restrictions You will not be allowed on trip without accepting the waiver and you will be subject to the cancellation fees above. These Terms do not apply to the extent that they are inconsistent with laws that apply to the goods and services we provide to you. This is experiential river cruising, your way. Hotel rewards/points cannot be earned or redeemed with hotels contracted by The Company and/or the tour operator if applicable. Government health advisories or warnings or alerts of any kind of nature, including, but not limited to, warnings or regulations due to an epidemic/pandemic Some ships and hotels have elevators, but many small ships do not. You can find them here by clicking here. Agent Online reservations available at: Useful. You have a cooling-off period during which you may cancel your reservation without fees. No reduction on Galapagos cruises or Galapagos hotel stays; The Company has no liability if accrual is denied and/or if upgrades are not allowed. Unless otherwise required by applicable laws, such as the Australian Consumer Law, the Company will not be responsible for paying any costs or expenses you may incur as a result of a delay or cancellation due to a Force Majeure Event. Hotels & Cabins Due to heightened security, many countries have adopted practices to prevent international abductions of children. Her travel industry career began as a frontline agent and includes executive positions with supplier and retail industry leaders including Norwegian Cruise Line, Holland America, Cruise Planners/American Express, AAA National and the Globus family of . Avalon Waterways Is this your business? The Government of Australia periodically issues and updates travel warnings and travel alerts for Australian citizens travelling domestically and abroad. Authority to Remove or Refuse Participants No booking fees. Avalon Waterways is the leading operator that fuses luxury cruising, unforgettable destinations, and bespoke experiences. Restrictions. On or Before Final Payment Date English Los Angeles travel agents. 60-46: 30% have engaged in, are engaged in, or are threatening to engage in behaviour that may adversely affect the safety, security, comfort, enjoyment, or well-being of other participants, suppliers (including Service Providers), or the tour operator, The Company representatives, or crew members, including, but not limited to, behaviour that is disruptive, verbally abusive, physically abusive, obnoxious, harassing, discriminatory, or obscene; If no space is available, you are responsible for arrangements for your extra bag(s) from location to location at your expense. To the maximum extent permitted by applicable law, the Company excludes all liability in contract, tort or otherwise for any loss (including consequential loss), damage, delay, costs, expenses or inconvenience whatsoever (including but not limited to personal injury, death, and property loss) that may arise in connection with or arising out of your reservation. On a typical cruise, you see waves, water and more water. For trips within the United States, we will attempt to reasonably accommodate motorised scooters. Create account Forgot password? One step aboard our modern, luxurious Suite Ships with the grandest views in cruising and its easy to see how the tides are changing. Earn Qantas Points on your next river cruise! If you have any questions, or experience any difficulties accessing the portal, please click the support link below to send us an email. For touring with Globus and Cosmos, The Company (or the tour operator if applicable)follows a mandatory, daily seat rotation on motorcoaches for all participantsfollowing recommendations by state, federal and country government agencies. Airfare Schedule Changes Although you may see The Company name on vehicles, signs, apparel, or elsewhere during your cruise, tour, or excursion, its use by Service Providers is solely for the purpose of identification and does not represent or signify in any way ownership, management, supervision, direction, or control, or the right to direct or control by The Company of services that are provided by the Service Providers, or of the employees, servants, or agents of the Service Providers. See The Company Privacy Policy for more information on usage of your data. Your personal data secured for your reservation is used to process your services with our Service Providers. General Touring travel requirements for Avalon Waterways, CLICK HERE to learn more about the AvalonGO app, To browse shore excursions from Shore Excursions Group (The Cruise Web's 3rd party tour partner), please CLICK HERE, To browse shore excursions directly with Avalon Waterways, please CLICK HERE, CLICK HERE for more information about travel protection offered through Travel Guard, Please CLICK HERE to read our F.A.Q. Check-in Times Fresh local cuisine. Enjoy hand-selected inclusions and world-class experiences for value-minded travel lovers like you. Also, we suggest downloading the complimentary AvalonGO app, which provides details on itineraries, flights, transfers and more. Login to your account to add optional excursions. The Company o Cruises on the MS Farah Enjoy the perfect blend of elegance and ease where little touches are bold, gestures are grand and the views even grander. Innovative, transformative, original. The company's fleet is made up entirely of "Suite Ships" that feature rooms with a. The Company shall not be required to refund any portion of the fare paid by you if you are removed pursuant to this section. River, Canal, Lock & Dock Maintenance . There are, however, some terms and conditions you need to read before you book. Not having an actual carved out balcony is just one of the things that Avalon does marvelously. Low or high water levels By agreeing to these Terms, you are agreeing to the following: Cancellation Fees: (% of total price) Scenic's travel agent portal has all the useful information and tools you need to sell and promote our All-Inclusive Luxury River and Ocean Cruises. River and other local authorities often need to carry out repair or maintenance work on the river or canal banks, stretches of river or canal, bridges, locks or docks, or other areas that may impede river cruise travel. After departure, if the Services included in the trip cannot be supplied or there are changes in an itinerary for reasons beyond the control of The Company (or the tour operator if applicable), depending on the circumstances, The Company(or the tour operator if applicable) will take reasonable action to arrange for the provision of comparable services. Username or Email Address Triple Rooms The final payment date is dependent upon the trip and services booked. Active & Discovery cruises are packed with excursions and activities not found on ordinary river cruises. These may not be available during your voyage, may vary by ship and destination, and may be subject to change without notice. Carrier Terms Due to evolving health protocols, imagery and messaging may not accurately reflect onboard and destination experiences, offerings, features, itineraries, protocols and/or restrictions. Due to increased security in ports worldwide, your embarkation will be much faster and easier if all of your pertinent information is already in the cruise line's check-in system. From time-to-time, and for the purpose of identifying those Service Providers as the provider of a component or part of a cruise, package or tour, some or all of those entities may utilise the name Globus, Cosmos or Avalon Waterways on promotional media, signage, or attire. 60-31: 50% Government Travel Sites The minimum age to participate in any Globus and Cosmos trip service is 5 years of age and the minimum age for Avalon Waterways is 8 years of age, unless otherwise specified in the chart below. Air Inclusive Deposit Amounts, Final Payment Dates & Cancellation Fee Schedules. The Company,the tour operator,and the Service Providers do not have specialised facilities and/or treatments required for childbirth, prenatal, or early infant care on board the cruise ships, nor may those facilities be available at ports of call or on land stays. Spacious suites. Special dietary or meal requests cannot be pocessed and are subject to availability at the hotel or venue. Payment of your trip indicates you accept these risks and dangers and agree to hold The Companyand the tour operator if applicable harmless for them. An additional bed, if available, is at the hotels discretion and may be a roll-away bed put in for the night or a convertible sofa. This may include requirements to pass details to Service Providers as well as certain governments or government-appointed bodies, or agencies in the interest of security or because we are obliged to by law. entry/exit fees at airports; Go Live It Blog Except as provided by the Australian Consumer Law, theCompany (and/or the tour operator if applicable)has no responsibility for loss or damage to any baggage or personal belongings throughout the trip. Changes made en route at your discretion to tour features, timings, or tour services (e.g. It can be life-changing, good-for-the-soul, and out-of-this-world all rolled into one. Cruise on Suite Ships with the widest stateroom views from your window-facing bed. Passports Room Configuration Get personal. My Account - Your personal account at the Globus family of brands. Devoted to reducing, recycling and repurposing at every turn, our list of green practices is longer than the blue Danube. We require notice at time of reservation to arrange services or if the need for such services arises after reservation, as soon as the need is known. All related charges are at your expense. Your invoice, when documented as payment received, is confirmation of services on the reservation. Deposit to Hold Space The following applies to Intra-Trip Air in South America, Asia, and Africa. Alcohol Overriding Law . You are responsible for wearing your seatbelt when provided. Airline Mileage Accrual Plus, for every eTicket delivered, Avalon Waterways will donate $1 to The Ocean Cleanup, a non-profit organization focused on ridding the world's oceans of plastics. Disputes Monday to Friday - 8:30 am to 5:30 pm. At times, venues are limited or not available due to local holidays, events or various seasons. Additional beds, if available, are at the discretion of the hotel with costs billed directly to you at checkout. Waivers General Email address https://globusfamily.com.au/privacy-policy. Experience a world beyond your expectations. Read More. At Avalon, we're committed to enhancing your cruising experience while reducing our own impact on the world. Theres a reason our ships are the critics darlings and favorites among our most discerning guests. www.globusfamily.com.au/onlinebookings Plus, our experienced travel consultants have access to exclusive vacation deals to make sure you get the best value for your time and money. Carry-on bags must be small enough to store in overhead bins or under the seat in front of you. Your airline ticket is a contract between you and the air carrier only, even if you purchase through The Company. Cruises on the MS Farah Globus Avalon Waterways River Cruises Avalon Waterways' 80+ years of experience offers river cruises like no other. In all cases, the person making the reservation represents and warrants that all participants have consented to, accepted, and agreed to be bound by these Terms. guide. Your reservation is confirmed when your initial deposit payment is processed. Please call our Travel Advisor Reservations line at 877-925-5669 for trip details and reservations, or contact TAsupport@backroads.com. Single supplements ensure your own room but not the number of beds in a room. Turning the tide in cruising. VIDA PORTUGAL: VINEYARDS & VILLAGES ALONG THE DOURO. Youd rather have an extra day exploring than a fancy chocolate on your pillow at night. Safety & Medical Care You agree to submit upon check-in a valid credit card which will be authorised for payment of incidentals you utilise during your stay, including but not limited to, room service, bar or restaurant services (outside the services provided within the itinerary), movies, mini-bar or porterage services. Transfers are provided by independent third-party transportation companies (where available). All other revisions apply the same revision fee as above. Welcome aboard your new home suite home! If you cancel your reservation after the cooling-off period, then all other Terms apply, including the application of cancellation fees (see the table under Trip Deposit Amounts, Final Payment Dates, & Cancellation Fee Schedules below). Like the river cruise industry itself, Avalon has evolved over the past 10 years to provide larger staterooms and suites, luxurious beds, alternative dining options, included shore excursions and a broad swath of destination options. If you cancel your reservation during the cooling-off period your deposit will be refunded and no cancellation fee will apply. optional excursions; Landslides Visit Bratislava, Slovakia, and discover the quaint streets of Old Town. Phone: 1.800.377.9383 International: 001.240.487.0155 Fax: 1.240.487.0154. Avalon Waterways has redefined cruising by going against the current and away from the ordinary. If you need such assistance, we strongly recommend you have a physically-able companion accompany you. ABN 12 001 268 257, Departing {{booking.StartDate | date : dateFormat}}. Air Inclusive Deposit Amounts, Final Payment Dates & Cancellation Fee Schedules. All Tour / Cruise Directors, Local HostsSM, Local Guides, and ships crews speak English, and all trip commentary and instruction are conducted in English only. Minneapolis travel agents. Alcohol consumption is not permitted on any motorcoaches. Welcome - Sign In Our payment terms and conditions have recently changed. 1300 230 234. Holland America Cruise Line If you arrive with a motorised scooter, you will be responsible for its alternate transportation arrangements to your end destination at your expense. You have obligations and responsibilities when staying in accommodations provided via The Company or by the tour operator if applicable. Transfers are not provided in North America. An adult must accompany participants under 18 years of age (minors) on all services, including the sharing of accommodations. Illness In those cases, you will have to follow the instructions given by the Master or the crew of the vessel you will pass through. New York travel agents. Telephone. Unused Services Cruising Elevated. }. Youd rather have an extra day exploring than a fancy chocolate on your pillow at night. Pricing & Price Guarantee You can book your next Avalon River Cruise through our website, or by calling us directly. Wide-open views. It is your responsibility to carry these documents with you. Taking sustainability to greater depths, we are conserving energy, saving water and limiting waste production across operations, dining and housekeeping on each and every ship. Special themes as culinary, bear, wine and Christmas themed itineraries are featured on Avalon Cruises. Errors & Omissions If any additional information is required, it will be requested from you with your reservation. With us, youre invited to enjoy the Old World in new ways. The Company(or the tour operator if applicable) will make reasonable efforts to accommodate special needs but cannot guarantee that it can accommodate in all cases. When available, special requests are at the venues discretion. Since our critical review was based largely upon the slow 6 month delay did finally pay a satisfactory amount, we wish to amend our review up to 4 stars. Airfare & Flights Price reductions may be available to minors (see chart below). Reservations made after the final payment date require full payment at the time of reservation and will include any late reservation fees. Avalon Waterways' experiences will bring you once-in-a-lifetime activities and excursions according to your taste at Europe's great cities. intra-trip air, unless specified in the itinerary; Please enable javascript before you are allowed to see this page. All airlines are independent from The Company; The Company does not own, manage or operate any air carrier or aircraft. Welcome aboard your new home suite home! Visit http://www.smartraveller.gov.au for travel information. While we naturally present the signature delicacies of the regions you visit, we enrich the gastronomic journey by offering multiple dining venues, bringing unexpected culinary experiences to the table. Turn never thought I would into glad I did with a budget-friendly tour that includes all the essentials plus a great mix of included excursions and free time. In the event of a cancellation by The Company(or the tour operator if applicable) prior to departure for reasons excluding Force Majeure (see section Force Majeure),The Company, on behalf of the tour operator if applicable,will try, at your discretion, to rebook the same trip with a different departure date, or a similar trip, but there is no guarantee of availability. Confirmation SafetyNet Protection payments are always non-refundable. Delivering unparalleled experi. If you prefer to dive into destinations, grab an oar or a pair of handle bars to kayak, canoe or bike through vineyard-clad valleys. Future travel/booking credit will be redeemable for travel with The Company, or the tour operator if applicable, for one year past your original trip start date. The Company is not responsible for such risks and dangers that may arise beyond its control. In the event you are removed, The Company or the tour operatorwill not be responsible for expenses for lodging, medical care, meals, transportation, or any other expenses incurred by you. Carrier Terms & Conditions are available upon request. The advisors provided are experienced, accredited and uniquely knowledgeable when it comes to selecting the perfect Avalon Waterways river cruise or small ship cruise vacation. For safety reasons, wheeled carry-on bags are not permitted. <1: 100% airline baggage fees, including checked and/or excess baggage fees; Expert guidance. Get personal. Signing of a Liability Release is required on Avalon Waterways cruises and for the activities that have higher levels of participation on all cruises. The Company Contact The following have a final payment date of 90 days prior to the commencement of services At Avalon, were committed to enhancing your cruising experience while reducing our own impact on the world. Innovative, transformative, original. Rest easy (literally) as you enjoy bigger views, more space and 24/7 access to open-air cruising. Please CLICK HERE to read our F.A.Q. If your vacation package includes airfare, your airfare is subject to the carriers, dates, times, and routing selected by the cruise line or provider. The Company, the tour operator and Service Providers are not liable for any injury, loss, damages, fines, claims, or death resulting from any accident or incident if you were not wearing your seatbelt at the time of the accident or incident when the motorcoach was equipped with them. Explore our wide range of cruises and book today! Air Inclusive Trips Avalon Waterways launched in 2004 as part of the long-established Globus family of travel brands. If a future travel/booking credit is not acceptable to you, in the majority of Force Majeure situations, you can notify the company within 21 days of advisement and you will be refunded the amounts paid by you for the portion of your trip impacted. Please contact your personal Cruise Consultant or CLICK HERE to email your questions. 2023 Trips that include North America Trains CLICK HERE for more information about travel protection offered through Travel Guard. Any request for refunds is subject to these Terms and subject to approval from the tour operator if applicable. Any medical attention you require while travelling with The Company and/or the tour operator must be sought through a local medical facility, if/when available, for diagnosis. Dietary Requests Enter your email address and password below to access CP | Central. You may also contact your Cruise Web cruise specialist to request Preferred Flights through Cruise Web's cruise line partners. Unless provided for in these Terms, or any mandatorily applicable law, such as the Australian Consumer Law, by purchasing your air services through The Company, you waive all liability for The Company for such air services, to the extent allowable under applicable law. These fees are non-refundable. All other 2024 Globus and Cosmos North America and Escorted Tours not listed above Additionally porterage is not included at hotelson Cosmos; exceptions exist on select tours based on hotel facilities and operational necessity. Air Routings Disabilities Get ready to relax on one of Europe's majestic rivers, on board one of our most popular cruises, liked and loved by so many. Vaccinations or Medical Certificates Advantages of booking your excursions with Shore Excursions Group, our preferred partner, include up to 40% savings, a money-back guarantee, more tour options, guaranteed return to ship and 24/7 traveler support at 1-866-703-0606. Qantas Points will be awarded to you based on the final amount of the travelled booking, where a refund is applied after your return, the Qantas Points will be determined by the final amount paid less the refund. ^ Unless specified differently by destination or service By making a reservation via The Company. Experience a world beyond your expectations. The Company (and/or the tour operator if applicable)is not liable for denial for entry or exit, or costs incurred for not having correct and complete documentation. You may also have rights and remedies under the Australian Consumer Law. It is your responsibility to obtain and have in your possession proper and valid documentation required for entry and departure for each country you travel. Full passport details Many excursions and sightseeing involve extended periods of walking and standing often on uneven pavement or surfaces, and may include staircases, paths, walkways or locations that are narrow or inaccessible or of limited accessibility by wheelchair.
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