qantas group risk management policy

Naren Kumar was appointed Acting CEO of Qantas International in April 2019. Further detail on our supply chain assurance program can be found in our Modern Slavery Statement. All items in the FY21 Results Presentation are reported on an Underlying basis, unless otherwise stated. It expresses our commitment to provide for, or co-operate in remediation in line with the guidance provided under the UNGPs where we identify we have caused or to which we may have contributed or be directly linked to harm. "But what we're seeing at the moment, we're seeing them occur multiple times in the day. 2. We're committed to reducing our emissions in line with the Paris Climate Agreement to limit warming to well below 2C above pre-industrial levels, and pursuing efforts to limit the temperature increase to 1.5C above pre-industrial levels. Risk Management Policy; 9. Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. Especially the staff that we deal with on a day-to-day basis around aeroplanes, ground staff, check-in staff. 2017 Annual Review. Lesley has extensive senior executive experience in the airline industry in customer, brand, marketing, operations, digital and new ventures. The UQ Policy Handbook is to assist UQ staff developing policies and procedures. We were also told inexperience led to close calls, because it wasvital luggage and cargo be loaded onto planes correctly for the right weight distribution. GROUP RISK MANAGEMENT POLICY - MAY 2021 Through our streamlined enterprise wide approach to risk management the Audit and Risk Committee is provided with visibility of material risks and our risk mitigation strategies. He held the position of Executive Manager, Group Safety and Health between 2009 and 2012, following six years at Jetstar as the Group General Manager, Flight Operations and Safety where he was a founding member of the Jetstar senior management team in 2004. click here. We hedge fuel and foreign exchange to protect against material adverse movements not to beat market prices. Alan Joyce has been Chief Executive Officer and Managing Director of Qantas since November 2008. Photo: Qantas News Room. % If there is a fire, I'm required to run towards it. Audit Committee: Belinda Hutchinson (Chair), Maxine Brenner, Jacqueline Hey and Todd Sampson. With the right risk-management method, accompanied by diligent reviewing of your investments, we work to mitigate the risk to your retirement savings by minimizing exposure to market uncertainties and tempering the effects of inflation on your portfolio. Jetstar's community initiatives include Star Kids, which raises funds for World Vision, and Flying Start, which offers grants for charitable initiatives. Storms threaten north-east United States after tearing through the south, leaving 10 dead, Canberra coach Ricky Stuart slams NRL, RLPA following further concussion controversy, 'How dare they': Possum Magic author hits out at 'ridiculous' Roald Dahl edits, 'Dastardly and heinous crime': Philippines governor killed at home by unknown gunmen, Vanuatu hit by two cyclones and twin earthquakes in two days, Emily was studying law when she had to go to court. Qantas staff fear the airline's stellar safety reputation is at risk as pressure from management mounts. The Group Policies apply to Qantas Group entities and employees in line with the Group's Corporate Governance . FY22 continued to present significant challenges for the Group as we navigated our recovery from the widespread impact of the global pandemic. At the heart of our everyday activities are a set of business principles and commitments that ensure fair dealing and protect stakeholder interests. /`B4zI *9@/dp&u{I2{?$}MdxySCER:s MEa8dO/jS=)h2yw?O-FO_yu vD&0%\*+pE`1cu[ @rJZRtahpEVyJrx hTIbK),\8} ,9r{(,sujS`A@yB+K2Qt9 The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. Joining Qantas in 1994 she has held a variety of senior commercial, customer and finance roles across the Group, both onshore and overseas. Rob holds a Bachelor of Commerce (Economics) from the University of Melbourne and a Master of Business Administration from the Kellogg School of Management at Northwestern University in the USA. hR:)[%_f: -7Q&vj;gm ! q$u}^VQ PI . The Whistleblower Policy [PDF]outlines the operation of the Qantas Whistleblower program including what qualifies as a Disclosable Matter, detail regarding how Qualifying Disclosures can be made, who qualifies as a Disclosing Person and who the Eligible Recipients for Qualifying Disclosures are. 4 0 obj Qantas responded by applying to have their existing enterprise agreement terminated and push the employees back to the bare-bones-award safety net, with significantly lower pay and benefits. In the aeroplane cabin, flight attendants employed on "legacy" pay rates can work alongside employees on basic award pay from labour hire firms, and cabin crew employed by wholly-owned Qantas subsidiaries established to supply labour at cheaper rates. Opens in a new window Our approach to risk management starts with our first priority: the safety of our customers and employees. The Qantas Group is committed to transparency on key performance indicators, including environmental, financial and social. HWMq\~U. Pilot Keith Marriott retired in 2020 after a career flying planes for Qantas that spanned 36 years. <> Qantas risk management practices capture threats and opportunities that have been assessed using the QRAG, with risks reported to Executive Management based on their significance (risk rating and/or consequence levels). The Board has overall responsibility for the governance of risks. Qantas plans to hire up to 8500 staff including pilots, cabin crew and engineers in the next 18 months. Under the Qantas Group COVID-19 Vaccination Policyall Australia-based new employees of a Qantas Group entity must be fully vaccinated with an Approved COVID-19 Vaccine and provide Evidence. "And, when you equated their hourly rates and conditions, one legacy crew, for example, would get you two Kiwis, three British or two Qantas Cabin Crew Australians," he said. ", A licensed engineer told ABC's Four Corners: "The planned work for the night, we used to get through it, what they planned for us almost every night. Olivia is also on the Board of UNICEF Australia. All of this gives us confidence as we invest for growth and future success. Our Code of Conduct and Ethics and our Group Business Practices document outlines the obligations of our employees, contractors and those we do business with in relation to anti-bribery and corruption, and together with guidance from global regulators, collectively form our anti-bribery and corruption compliance program. Third, any lucrative business will attract new competitors. Our approach Responsible lending Our credit policies incorporate consideration of ESG risk, regulatory requirements and voluntary commitments. We provide high-quality papers covering a wide range of services. We recognise that corruption has a negative social, economic, political and anti-competitive impact wherever it occurs. From 2017/18, we will shift our reporting to open source disclosures, leveraging our Risk management creates and protects value. The Qantas Group works with partners to make a positive impact in the community, address disadvantage and extend opportunity. We are committed to achieving world class environmental performance in all aspects of our business, reducing our emissions footprint, and contributing to the growth of a low-carbon economy. We do this by mitigating unconscious bias and improving access to flexibility, talent programs and dedicated leadership development. "This investment can't be made at any cost and the flight crew cost base remains the last component of the overall business case which needs to be met," Qantas management told pilots in an email. From 2018, we intend our climate change disclosures to align with the recommendations of the Taskforce on Climate-related Financial Disclosures (TCFD). You'll have: A minimum of 5 years of experience within the Aviation industry. The Qantas Group entered the crisis in better shape than most airlines. The Qantas Group is committed to ensuring the protection of all Disclosing Persons, information regarding the investigation process and the protections available to Disclosing Persons is available in the Policy. As a result, we have emerged from the pandemic a stronger and more resilient company. Our commitment is reflected in ourCode of Conduct and Ethics[PDF],Human Rights Policy Statement[PDF]and ourModern Slavery Statement[PDF]. While the new FRMS allows for flights in excess of the current 20-hour ceiling, Project Sunrise flights will still need to be approved on a route by route basis. Prior to Qantas Olivia had held senior executive roles for a number of organisations including lobby group, the Tourism & Transport Forum and the Australian Tourist Commission. Sustainability Portal 4.2 Risk management process The risk management system is dynamic and is designed to adapt to GTN's developments and any changes in the risk profile over time. The output of this activity allows us to build a global risk profile to ensure that we focus our attention and resources on the highest areas of risk. Io&Z $a S,:xM Over 2016/2017 Qantas exceeded performance in sustainability benchmarking indices, from the last to first tier on the Macquarie Environment Social Governance (ESG) ratings, achieving CDP A List and CDP Supplier Climate Change A List and rated at a Leading level by the Australian Council of Superannuation Investors (ACSI). Our Modern Slavery Statement,pursuant to the Australian Modern Slavery Act 2018 (Cth) (MSA) and s54(1) of the Modern Slavery Act 2015 (UK MSA) sets out the actions taken by the Qantas Group to assess and address modern slavery risks in our operations and supply chains. "As a result, we have a very high turnover rate that makes the already-bad situation even worse. Our approach to risk management starts with our first priority: the safety of our customers and people. Close to 98 per cent of its staff voted the agreement down. endobj Qantas has mapped its supplier industries and locations to help us assess the relative risk in our supply chain. He has an Executive MBA from Auckland University. contacting the Whistleblower hotline, which is independently managed on behalf of Qantas by PricewaterhouseCoopers (via phone on 1800 855 212 or +612 82661453, via. has shaped our commitment to create work and training opportunities for Aboriginal and Torres Strait Islander people, build Indigenous supply chains and tell the stories of the First Australians. The Qantas Group highly values and promotes a speaking up culture, where all Disclosing Persons feel comfortable to raise matters that are of legitimate concern to them, including in relation to a potential breach of any legal or regulatory requirement or a Qantas Group Policy. Since 2007, our Tino has significant experience in the Transport industry in both Commercial and Financial roles having worked for a number of Airlines. better managing the behaviour of customers. He has also been a press secretary and senior political adviser to various Australian political leaders and Ministers and worked as a journalist in newspapers and television in Australia, the US and UK. Qantas was one of the first airlines to introduce an integrated Safety Management System in the 1990s, which we continue to evolve. Mr Joyce served as founding Chief Executive Officer of Jetstar for five years from October 2003, establishing its operations in Australia and across Asia. But in the aviation chaos of the past few months amid huge numbers of delayed flights, cancelled flights, and after the loss of experienced staff employees have told us about their fears that the stellar reputation of the airline they love could be undermined. The Qantas Group's strong governance frameworks are overseen by the Board of Directors and the Group Management Committee. In FY22, we updated this analysis to reference updated climate data, developments in the business, progress in technology and fuel availability as well as regulatory changes. 3 0 obj She holds a Bachelor of Commerce (Honours) from the University of Melbourne and is an alumnus of Harvards Leadership Finance Program. The radical Qantas action smashed resistance to what has become a foundation of the airline's business model: to gradually replace, or threaten to replace, existing employees with outsourced labour, or hire new staff on lower pay and conditions hired through subsidiary companies Qantas creates or acquires. The group consists of: Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. Qantas categorically rejects claims that its aircraft maintenance engineers are overworked or that there is a risk to safety. stream This policy establishes the framework for a formal risk management program by designating responsibility for risk identification and analysis, planning for risk mitigation, and outlining program management and oversight. Environment Policy; 6. In demonstration of our commitment to evolving our approach to human rights, we have collaborated with customers, suppliers, investors and civil society representatives to better understand their perspectives on the role of the aviation industry in respecting human rights, and to share our insights. Training is primarily delivered online, however we may conduct face-to-face training for employees operating in high-risk roles following consideration of factors such as the corruption risk index of the country, the level of interaction with government, and the nature of the business activity. Our people are back at work, millions of customers are safely flying across Australia and around the world, and weve made significant progress on our three-year recovery program. We have a responsibility not only to meet expanding foreign and domestic anti-bribery legislation, but also to ensure that our business partners and those in our supply chain operate with a consummate level of integrity. Opens in new window. k_'J+BpphOjtH`w=KBfvFl'`' m8d 4=lY1843VW\%zHg^@{yKwco4`PYd9_ We support that growth through tourism marketing partnerships with the Australian and state governments, and our own extensive marketing and media strategy. So when we think about sustainability today, we define it in simple terms. Qantas has said "data shows a lower rate of incidents compared to when ground-handling was done in-house". Learnabout how we're managing our climate risk by enhancing our understanding of the physical and transitional risks, as well as emerging opportunities that may arise from a changing climate. Where appropriate, we're committed to working with external organisations and initiatives that promote transparent reporting of financial and non-financial metrics in the public interest. The Groups Business Integrity & Compliance function, reporting to the General Counsel and Group Executive, Office of the CEO, ensures that the Group is best positioned to respond to both the rapidly evolving regulatory environment and shifting societal expectations regarding corporate ethics. Andrew David has extensive airline experience. Opens in a new window This service may include material from Agence France-Presse (AFP), APTN, Reuters, AAP, CNN and the BBC World Service which is copyright and cannot be reproduced. Olivia joined Qantas in 2009 and has held several positions, including the role of Chief Customer Officer, Group Executive, Brand, Marketing & Corporate Affairs and Group Executive for Government Relations and Corporate Affairs. Unless they accepted Qantas's terms, it warned: "We will be left with no viable alternative but to have [the] flying performed by a new employment entity that can provide the cost base we need.". The Qantas Group entered the crisis in better shape than most airlines. For example, the Qantas Airline may end reducing its business international operations. Qantas told ABC's Four Cornerthat it "shows a safety management system that is working and designed to capture human error through multiple fail-safes". Risk management is based on the best available information. However, some employees Four Corners spoke to worried that, amid outsourcing and loss of experience, and cost-cutting and chaos at airports, the layers of defence had thinned. Objectives The revised Risk Management Policy forms an integral part of the internal control and corporate governance framework of Bharat Forge Ltd. Our due diligence program assists us to assess and ensure that those we partner with operate with a commensurate level of integrity, operate within the law and meet our requirements. The costs being used for normal business operations may exceed the capital making it difficult for the company to progress. However, the veteran pilot who held voluntary positions with the pilots' association for a couple of years is dismayed by Qantas's approach to industrial relations. 4. Definitions 1) Life insurance and pension programs are primarily managed by HR and Group Compensation & Benefits. 2008/09 Qantas Data Book . Andrew is a board member of the peak advocacy group for airlines in the region - Airlines for Australia New Zealand (A4ANZ) and is also a member of the IATA Industry Affairs Committee and an Advisory Board Member of the Tourism & Transport Forum.

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