Where do I start! Welcome to 611611, the text helpline. Tried again this afternoon, rep. was very rude and condescending. Unsubscribe easily. All rights reserved. It offers four different service plans with different data and storage options. Anyone can write a Trustpilot review. And this doesn't make any sense at all. Phone was fine for a month. Unfortunately, they've lost our business going forward. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Credit card and Account required for enrollment. I am a prospective customer of Straight Talk. Enter your phone number and pick the keyword that best fits your needs. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Have question about your phone or service? Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. WebAt Straight Talk, customer service is extremely important to us. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Privacy Policy. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Called customer service and she did not help me at all. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. Your System Sucks. Straight Talk also sells cell phones in their physical stores and also on their website. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. I am not alone in this and their Facebook page is full of similar issues. Reward Points have no cash value and cannot be transferred to another customer. Thank you, you have successfully subscribed to our newsletter! Calls are billed in one-minute increments. I paid 130.00 for 3 months of service with these people. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Imagine not being able to call the police? Track data Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. I reset network settings. I can not find a way to contact them if I am not a customer. 2023 Trustpilot, Inc. All rights reserved. T-Mobile: Call 1-877-453-1304. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. For more information about reviews on ConsumerAffairs.com please visit our PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. She did not tell me anything that would help me or even tell me she could help me get the phone. Companies can ask for reviews via automatic invitations. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. The didn't know there own settings to get their phones to work. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Never called . I mean extremely rude. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. So I'm out money with no phone or service and thus far no solution offered. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Access the Wifi Optimizer to help reduce data usage. They are a SCAM!! Wondering if a report is missing? WebCustomer Service Chat Access Reward Information Download it now! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Make sure you check if your phone is compatible by texting "KYOP" to 611611. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. I can't say I've ever had to deal with a service rep but that's a perk ain't it? You have exceeded the amount of Smartpay items allowed in your cart. Privacy policy Find more than 137,785 complaints| Ripoff Report Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. I've talked to 6 customer care agents was promised to get a call back twice that never happened. Kept asking to speak to a manager but was told they were a manager. WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I have been a customer for about 7 years (with 4 phones/lines) in my household. But you have exceeded the number of items allowed per order. With Android 4.0 and later versions, you can set a mobile data limit reminder. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. For assistance, please contact us at 1-877-430-2355. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. I then told him that we would be leaving Straight Talk before the weeks done. Listen: OBR Straight Talk Episode 8, We Suck Again! You can keep your Straight Talk phone number after canceling their service. Pre-order items cannot be combined with other purchases. I have been without service since 1/02/23. The latest review Sales/Customer Service was posted on Feb 21, 2023. Today I was told I would only need a credit card to sign up for service. Tried porting it back to my old carrier and the number is GONE! ^FT Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. It offers a wide variety of smartphones and allows users to activate service on their current phones. Customer service is the worst, worst trained individuals on the planet. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Corporate Advocacy Program: How to repair your business reputation. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. > Change Credit Card or Checking Account. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. You have exceeded the amount of items allowed in your cart. This helps your unused balance roll over to the next service cycle. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. Nobody can help me. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. You must remove something in order to add this {{prodName}} to your cart. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Use the charger that came with your phone to avoid battery damage. I laughed as I am expected to have two phones when I am dealing with the issues. There is no spot reserved for this router, you will need to check service availability for your address. A couple hours later my phone lost service. Note that it can take up to two business days for Straight Talk to process your request. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. WebTell us what your question is about so we can direct you to the best team to help you. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Consumers want to see how a business took care of business. But I stayed on there three hours trying to get a phone for my husband. Very frustrating since Im having to borrow someones phone. No one knows how to help or even cares. I had straight talk for years. We will get back to you in a few minutes. WebAt Straight Talk, customer service is extremely important to us. and maybe a couple more hours before they can get it fixed. The appeal of Straight Talk is its flexibility and affordability. Track data usage in the app or from the home screen widget. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. This whole situation is f*cked up and I dont know what to do. Live chat also provides you with a record of your conversation, something that can be useful if you have to escalate your concerns. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. See 911 for details. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I have never experienced worse customer service in my entire life. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. You may have called before the Customer Care Center was able to Activate your phone. I do not know if they changed their website or not. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. SELF-SERVICE AT YOUR FINGERTIPS WebOverview of Straight Talk Wireless complaint handling. He said he was not allowed to transfer the call to anyone else. They outsource all of their work to Philippines who do not know the basics of the English language. Calling Straight Talk back may result in you getting a representative who is able to help you. You will need to perform a separate checkout for the items in your cart. He just did want to do it. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I've been on the phone 4 different tech people. They constantly use data and can slow down the processing speed of your phone. Yesterday we discovered that we can't call the New York State Police. How do I know I can trust these reviews about Straight Talk Wireless? Enter your address to check service availability for your address. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Harris Teeter. Sometimes, they might try to convince you to remain with them. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. This number worked fantastically, and I got all I needed accomplished! We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I am now in the process of changing carriers because of how horrible they are and continue to be. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. Here are some common reasons you may be forced to cancel your Straight Talk subscriptions. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. You need help? I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). This is a garbage company and should not be able to do business. At Straight Talk, you can buy phones compatible with AT&T's LTE network. I can call my son in Maui. Apparently I am not the only one with issues. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] How those businesses take care of those complaints is what separates good businesses from the rest. Walmart rep asked my address then recommended ST home internet. I bought a sim and plan from them at Walmart for $35. They also have a rewards program so you can earn points to get free monthly plans. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Stole $57.98 from me. How Do I Check If There's Straight Talk Coverage in My Area? Chat with Support Call Directly Need guided support? Its slower data speeds may not work for people who use their phones for streaming. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Straight Talk is a reliable alternative to major cellphone providers. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. I am very angry. Still no service. Send a letter: It is also possible to write and send a letter to Straight Talk. Check your balance, refill or manage plans and phones with our 611611 text feature. WebSearch Newegg.com for iphone 6s plus straight talk. All rights reserved. Cell service is strong here. I use the app to refill my monthly service and it always goes off without a hitch! They asked if they could call me on a different number to troubleshoot. Many customers received refunds from the company. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. WebWho can I contact if I am having issues with my Phone Service? Here are 8 tips for writing great reviews. I had straight talk for years. WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? Just a Philippine call center that is undertrained and could care less to do their job. It allows the users You may transfer your telephone number from another company to Straight Talk. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. She switched me over and I told the next person what happened. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. WebChat with one of our agents live. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. I even asked them if I would get resistance from the store and they insured me it would be fine. Once the app and email has been set up, an icon will appear on the applications menu. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate.
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