All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. If you are having troubles fixing an error, your system may be partially broken. With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. We'll ask where you'd like to get yourverification code and selectNext. So, lets see what can possibly trigger the issue. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician You can also verify by asking close contacts to whom you have emailed from that account. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? Why do small African island nations perform better than African continental nations, considering democracy and human development? Cache in the Safari browser stores website data, which can increase site loading speeds. In this guide, we will show you the possible causes and potential solutions to this issue. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. Microsoft O365 accounts conflict with Microsoft regular accounts? From there, click on "Users.". I did online training with this specific account. New Member. Enter a different account or get If you forgot your Microsoft account password, follow these steps. Select the Time range (Id suggest you choose All time). When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. So freaking annoying. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. I DO NOT WANT MY WORK LINKED TO HOME. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through power automate, while using the same Microsoft account i am currently logged into, and it throws me the error. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Replied on March 4, 2023. Also, you might have knowingly or unknowingly deleted your Microsoft account. Super User is a question and answer site for computer enthusiasts and power users. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. What is the point of Thrower's Bandolier? Someone please tell me that there is a solution now. Sign in with your Microsoft account and password. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Guiding you with how-to advice, news and tips to upgrade your tech life. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. @LukePuplett: by triggering a re-install of Window. How to Generate Art from Text Using Simplified AI Art Generator? Then the Problem was gone on Windows. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. I am trying to sign in to a new computer using my Microsoft account. It definitely is an Office 365 account that was being used to log in in the previous computer. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. If you're using Office 365 Business or Enterprise, those revolve around Azure AD accounts, often called organisational accounts or "Work or School account" in prompts. Choose from the options provided on why you need a password reset, then click Next. Business Tech Planet is owned and operated by M&D Digital Limited, company number 12657448. Business Tech Planet is a participant in affiliate advertising programs designed to provide a means for sites to earn advertising fees by advertising and linking to affiliated sites. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Below is a guide on clearing the cached data on the Edge browser. When you do that, it will not be a problem anymore.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_1',815,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'thewindowsclub_com-medrectangle-4','ezslot_2',815,'0','1'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0_1');.medrectangle-4-multi-815{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}. In-depth step by step guide [with screenshots] Check device enrolment. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. 03-22-2022 03:50 PM. Date: April 2, 2021Tags: Microsoft Account. The app needs permissions to use SharePoint,office 365 and outlook.com. How can a Microsoft account login (email address) both exist and not exist at the same time? My answer is to jettison Microsoft for something that works. Usually this error appears because of a simple typo. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. It keeps happening. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. No. Select Reset password below. Office 2021 all you need to know. Sign In. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. It only takes a minute to sign up. From there, click on the control and customize option. Windows 11 how to upgrade. Here are three major reasons apart from the probability of the account id doesnt exist. I cannot believe the idiocy of this design. A user had this problem (situation description follows) and what worked for me was to remove her secondary/personal, @harsh.com .com account (which was created when the laptop, a consumer model purchased at a big box store, required a Microsoft account to perform initial setup). Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Then we were able to add the workplace user. You only need to follow the steps carefully, and you should be able to sign in to your account again. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? I've also tried an O365 works account I have after . I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Key Takeaways An additional address is meant for user account recovery and security purposes. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. I think that's the core of the confusion. Should you upgrade? I'm ready to switch to Linux. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Microsoft. I hope you were able to figure out what was wrong with your account. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. I am trying to sign in to a new computer using my Microsoft account. my email address is - ***removed*** ***Personal information deleted by the moderator. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. 3. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. This is an easy fix that I could not find on the Microsoft support fo. I am logged into my Microsoft account on two different tabs but when I go to accept an invite for Microsoft Office 365 family and I go to log in.. 2. At the time of writing this is an option presented as a blue link on another window that's presented when you try to add a workplace user, I think. Its a distinction not always understood by Microsoft own staff and associates. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. How does it not exist when I even have a Facebook account with it? Move on to the next step:Step 2: Check products or services where you used your Microsoft account. Please see the attached. Because the type of Microsoft account youre trying to use is not the type of account needed for that login. Copyright Windows Report 2023. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. Microsoft | Login. Hopefully this will help somebody at a future time. We are happy to help you! Created by Anand Khanse, MVP. You can also get this prompt if your Microsoft account has been deleted for some reason. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Slot in the Microsoft user ID that needs to be recovered. "That Microsoft account doesn't exist. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. I had deactivated all possible Settings in Privacy settings. Hope this helps someone. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Microsoft Edge is another popular browser that many users use when they have a Windows computer. This is absolutely maddening. If you are sure that you had accessed it yesterday or within few hours, then check out the suggestions. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. You may be mistyping the email address. But every time, I got this error: "That Microsoft account doesn't exist. I should add that this particular computer had my personal account as the main user. Do you need it? If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. This is a fairly recent change that I have observed, with great frustration. I set mine up some time ago, personally, with my aol account. Enter a different account or get a new one" when opening outlook through Power Automate. I then tried my email and the system worked. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Discover more about Word, Excel, PowerPoint and Outlook from experts with more than two decades experience. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . GC. Here are some of the most common issues reported by users: This article outlines a few steps that the reader should follow to fix this error. After entering the unique code, you will be able to create a new password and sign in. The problem is Microsofts badly documented difference between a work/school login and a personal login. Enter a different account or get a new one. If you arent an admin, see How do I find my Microsoft 365 admin? On Your Dashboard, click on click Schedule next exam button to select your exam. It would best to check on that. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Microsoft apparently expects their customers to understand the distinction by mental telepathy! After that, click on "Devices.". Slot in the Microsoft user ID that needs to be recovered."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"4. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. Enter the on-screen character and click Next."},"image":{"@type":"ImageObject","url":"https://cdn.windowsreport.com/wp-content/uploads/2019/04/Reset-Microsoft-account-Hotmail-password-.png","width":916,"height":728}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"5. You can unsubscribe at any time, of course. Then click on "Enable.". Use an alternate account to sign in (if one exists) or sign up for another one. Please help. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist.
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