will my bus pass be renewed automatically

An older persons bus pass has exactly the same benefits as a disabled persons pass. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. How long will my new bus pass be valid for? I have moved out of Gloucestershire. Do not include common words or names. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. What do I do about my concessionary bus pass? If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. The list of these services is on the GCC web site, under Transport. Alternatively you are able to renew your vouchers online. Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. How long does it take to renew an older persons pass? If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. If your pass has already expired you can still renew your bus pass. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. all that. How does violence against the family pet affect the family? We send out renewed passes by the end of March. Call us on 0345 200 0388 for an application form or for assistance completing one. Find out more about an igo card. Find out which bus company you wish to comment about on our bus operator contacts page. You should continue to use your current pass, but then cut it up once your new pass arrives. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. 1 Contents. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. *A. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. You have moved since your last bus pass was issued and not informed us. Your bus pass will be renewed automatically. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. When someone has been issued with more than one bus pass, only the most recently issued bus pass is valid for free travel, even though they may both have the same expiry date. See. The day and date you experienced difficulties. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. These pages are for East Sussex bus pass holders. current pass expires so pass holders dont need to do anything, just wait for a You will need to apply to this authority for a new pass. How long will it take to get a bus pass following a renewal/application? GCC understand there was a discount being offered for some local train travel. Please return the bus pass to the address on the back of the card with a note explaining the reason for return so we can update our records. Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. This should include: -. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. For further information contact: The National Rail enquiries telephone number is 08457 484950. Can I use my OAP bus pass on trains? The expiry date will normally be five years from your birthday. You can make updates to the following details before your bus pass renews: your appearance. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. These cookies ensure basic functionalities and security features of the website, anonymously. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. If you have not received this letter, call us straightaway on 01452 426265. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. I currently have a disability-related bus pass with companion entitlement. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter. If you have moved address since receiving your bus pass, please notify us of your new address . If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. In the unlikely event that your pass does not arrive, you should call 01452 426265. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you move address, update the details on your bus pass at least three weeks before the renewal date. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Freedom Pass expiring: How and when to renew London travel permits. As required under the Gloucestershire Terms and Conditions the Gloucestershire pass should be returned to GCC, return address is on the back of the pass. To get an older persons bus pass you must 2 Apply to your local council. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. My age-related pass has now expired but I have not received a new one. English bus passes are not accepted in Scotland and vice versa. Lee Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. Read and contribute to the 20 readers' comments . renewed people had to fill in forms and submit photographs but we have scrapped I have applied for my new bus pass, what should I do with my current pass? 1 week before current vouchers expire. If you do not have your current pass, then please contact us. If you have any questions, you can call us to discuss your application on 0345 200 0388. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. Alternatively, you can renew your pass online. We also use third-party cookies that help us analyze and understand how you use this website. When can I use my concessionary bus pass in Gloucestershire? Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . No, concessionary bus passes are not accepted on the night Buses. In the unlikely event that your pass does not arrive, you should call. Completed renewal forms will be processed and new vouchers issued approx. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. Changes to personal details You will receive your pass by post within 5 working days. Two weeks before your current bus pass expires you should receive a new bus pass in the post. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Lee If you send us different evidence, your pass may be delayed or refused. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Login to renew or manage your Bus Pass and to keep your details up to date. Can I use my bus pass on Park and Ride Services and Airport Transport Services? We will automatically renew your older person's bus pass at least 2 weeks before your current one expires if you have used it: on a bus with an electronic pass reader. Blackpool: By clicking Accept All, you consent to the use of ALL the cookies. I have moved into Gloucestershire. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. All young disabled pass holders must provide a new photo if they wish to renew. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. You can apply for your renewal bus pass online. No it is not possible to issue an age-related bus pass "with companion" entitlement. The cookie is used to store the user consent for the cookies in the category "Other. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. Flexible support fund - available at . Concessionary bus passes will no longer be renewed automatically. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. Applicants whose pass was issued due to a disability will continue to be automatically renewed. The county council will not reimburse you for any charges levied by medical specialists or advocates. You do not need to reapply for your bus pass. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. This cookie is set by GDPR Cookie Consent plugin. We will post your renewed bus pass 18days before the old one expires. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). This website uses cookies to improve your experience while you navigate through the website. This cookie is set by GDPR Cookie Consent plugin. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. You will need to pay 10 to replace this pass. For those people needing to apply for their renewal this too can now be done byApplying online. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Have you moved? When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Learning impairment that has resulted in an arrested state of development before adulthood. . Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. 5 Other ways to apply. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. No, your bus pass cannot be used on National Express services. If you have an older person's pass that expires in the next two months renew online with the following links: -. Unable to drive for reasons of medical fitness. You can apply for your renewal bus pass online. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Apply for or renew your bus pass. If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. The cards offer older and disabled people free travel in the capital Tyne and Wear residents whose concessionary travel card (free bus pass) expires in the next few months are being warned they need to fill out an application form to get a new one. As a general rule, it is usually cheaper to call during the evenings and weekends. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. for staff to amend your details and arrange for a renewal pass. What type of medicine do you put on a burn? You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN If your pass has been stolen, you should call 0345 200 0388 to replace it. It tells you about: Bus passes are issued for up to five years. Renewing, updating or cancelling a bus pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Copyright 2023 Wisdom-Advices | All rights reserved. Click or tap the rating which best represents your experience. These are mostly people who have held a bus pass since at least 2008 and will now be . LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This can be done online or at a participating library. Any other local authority in England:(Not all authorities offer earlier discretionary start times you should check before travel). Other Scottish passes arent accepted on the trams. Renewing your older persons bus pass If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. This form can be completed and returned in the envelope provided with your form. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Renewing an older persons bus pass. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. This can be your email address or set to something memorable for you. Essex County Council is not responsible for this. Residents are. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Customers will receive their new pass to the registered address at least1 week before their current pass expires. Age-related passes will be valid for five years. You should allow 6 weeks for your application to be processed. You can apply for a replacement bus pass by filling in the lost bus pass application form. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. You can apply for a disabled persons bus pass if you are a Medway resident. If you do not receive your new pass please contact our information line on 0345 600 0659. Major investment in boroughs schools continues! Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Bus You can get an older person's bus pass when you reach State Pension age. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. All content 2023 Southend-on-Sea City Council. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You should have received all the information you need by now. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. 3 Post office. We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. If it has already expired, please call 0345 678 9088 to arrange a renewal. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. 2 Are senior bus passes renewed automatically? Collecting an application form from your local library. However, you may visit "Cookie Settings" to provide a controlled consent. March 2023 renewals. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Your browser does not allow scripting so some of the features of this page may not work. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. If you email us please confirm your date of birth and current address in the email so we can fully check our records. What is the cause of the card not working? This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. A letter and a renewal application form will be sent to you automatically you can also use the application form below. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. The form will ask for a new passport-sized photo, which will be printed on their new card. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Please note you will require your customer number to complete the form (This can be found on your renewal letter). Your new pass will be valid for 2years. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Youll need to provide proof of identity. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Continuing eligibility for a pass issued due to a . The new pass is free. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. We apologise for any inconvenience that this situation may have caused you. pensioners. The pass is valid for the journey being undertaken, for example at the right time of day. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. My new bus pass has been refused by the driver. It is no longer. The cookies is used to store the user consent for the cookies in the category "Necessary". On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. There is no need to contact us until we get in touch with . You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. The cookie is used to store the user consent for the cookies in the category "Performance". Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Can I use my bus pass on National Express Services? We also use cookies set by other sites to help us deliver content from their services. Our We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The cookie is used to store the user consent for the cookies in the category "Analytics". applies to approximately 12,000 people, the vast majority of whom are http://www.nowcard.org/nowcardfaq.asp#FAQ23. Using your card. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Apply for your bus pass by visiting the GOV.UK website. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. Forgotten your Username? Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Necessary cookies are absolutely essential for the website to function properly. You will need to apply to your new local authority for a new pass. These cookies will be stored in your browser only with your consent. You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. This will be. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Update or cancel a card. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Auto-renewal for an older person's bus pass. In London, you can use your card on buses but not on the Underground Train services. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You can start using your new pass immediately, just like you would with a new debit or credit card. 4 Apply online. I am a disabled pass holder, will I receive a bus pass renewal letter? If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Apply for a new age-related pass. Applicants can enter in their postcode online and will be given the contact details of their local council.

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